Privacy Policy

Last updated: September 6, 2025

Sorat ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or use our AI image generation services (collectively, the "Service").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our newsletter
  • Contact us for support
  • Participate in surveys or promotions
  • Make purchases through our Service

The personal information we collect may include:

  • Name and username
  • Email address
  • Phone number (optional)
  • Payment information (processed securely through third-party providers)
  • Profile information and preferences

1.2 Usage Information

We automatically collect certain information about your use of the Service, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Device information
  • Pages visited and time spent on pages
  • Referring website
  • Search terms used
  • Generated images and prompts
  • Chat history and interactions

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the information we collect for various purposes:

  • To provide, maintain, and improve our Service
  • To process and complete transactions
  • To send you technical notices and support messages
  • To communicate with you about products, services, and events
  • To respond to your comments and questions
  • To personalize your experience
  • To detect, prevent, and address technical issues
  • To ensure compliance with our Terms of Service
  • To protect against fraud and abuse
  • To conduct research and analysis

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processing
  • Data storage and hosting
  • Email delivery
  • Customer support
  • Analytics and monitoring

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

4.1 Image Encryption

All user-generated images are encrypted using industry-standard encryption protocols. These encrypted images are stored securely and are inaccessible to our staff, administrators, or any third parties. Only you have access to your generated images through your authenticated account.

4.2 Access Controls

We maintain strict access controls to ensure that:

  • Your images are encrypted and cannot be viewed by our staff
  • Only you can access your generated content through your account
  • All data transmission is secured using SSL/TLS encryption
  • Database access is restricted to authorized personnel only
  • Regular security audits are conducted to maintain protection

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Restriction: Request restriction of processing
  • Objection: Object to processing of your personal information

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

8. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

11. California Privacy Rights

If you are a California resident, you have the right to request information regarding the disclosure of your personal information to third parties for their direct marketing purposes. To make such a request, please contact us using the information provided above.

12. GDPR Compliance

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.

If you wish to be informed about what personal information we hold about you and if you want it to be removed from our systems, please contact us.

13. AI-Generated Content

Our Service uses artificial intelligence to generate images based on your prompts. Please note:

  • All generated images are encrypted and stored securely
  • Your images are completely private and inaccessible to our staff or third parties
  • You retain full rights to images you generate, subject to our Terms of Service
  • We do not use your generated content for commercial purposes without your explicit consent
  • You are responsible for ensuring your prompts comply with our content policies
  • Only metadata (not the actual images) may be used to improve our AI models